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About Boster
BOSTER GUARANTEE
We proud ourselves on keep product performance related complaint rates 50% lower than industry average for 20 years straight.
Boster Quality Guarantee
Offering Excellence in Product Quality Since 1993
All Boster antibodies and ELISA kits are thoroughly validated (see our antibody validation standard) and guaranteed to meet the specifications on our datasheets. We promise to thoroughly investigate any concerns about the quality of our products. If you encounter a problem with a Boster antibody or ELISA kit, our technical support team will respond with personalized advice within 24 hours. If we can’t make your experiment work, we will refund your purchase in full or provide a replacement free of charge.
At Boster, we guarantee that:
- All products have undergone rigorous testing and screening before being shipped.
- Any quality concerns you have will be addressed and investigated thoroughly.
- The performance of all our products will match the description provided in the datasheets.
- If you find any of our products defective in any way, we will refund your purchase or replace the product free of charge.
- Our team of highly skilled scientists are available 24/7 and we will provide fast, insightful technical support.
- All our products are made in our very own facility. We will communicate with you directly and respond to any inquiry or concern within 24 hours.
- Any product that fails to react with the targets predicted by our proprietary epitope matching technique; will be refunded in full.
Terms of Agreement
The Boster guarantee applies to products that have been purchased from us directly or through any of our authorized distributors. We offer refunds for full-size products, not sample sizes.