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Boster Bio Technical Support Form

Dear Valued Customer,

Boster Bio's guarantee promises that our products perform as indicated on the datasheet. Please help fill out this form so our technical team can help troubleshoot your experiment. If we find out that the product does not perform as advertised, we will issue you a full refund or a replacement lot, to your preference.

First Name *

Last Name *

Email Address *

What is the SKU of the product? *

What is the lot # of the product? You can find this info on the label of the product. *

Can you give us any order reference numbers or time of purchase to help us locate your order?

Upload your experiment results data *

Supports PDF, documents, images, presentations, spreadsheets, or ZIP files. Maximum file size: 10MB. Only 1 file allowed.

What is the protocol you used? Include sample details, sample preparations, and experiment steps. *

If the product proves to not work, what would you prefer? *

Refund

Replacement with a new lot

Thank you for trusting our products. We will provide you with a satisfactory solution as soon as possible.

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